Terms and Conditions

1.     Dragon Uniform Pte. Ltd. reserves all the right to explain this Terms and Condition.

2. TERMS & CONDITIONS:
2.1 All prices quoted are not inclusive of additional services (i.e. embroidery, silkscreen printing, heat transfer, sublimation printing & digital printing)
unless stated otherwise.
2.2 The Minimum Order Quantity for repeat or ad-hoc orders, please refer to the above quantity stated on the price list per category to remain
the same unit price.
2.3 Prices quoted are in Singapore Dollars (SGD).
2.4 Prices quoted for the first bulk order are only applicable for first bulk production. Prices are based on a variance of 5% from Manpower Quantity provided by Client. Should the quantities fall below the 5% variance, design change, material change and additional add on,
prices may be subject to change.
2.5 All fabrics or ready wear design are subject to availability at time of receive endorse Quotation, PO, 50% Deposit, Design, Prototype Confirmation
& Size Breakdown.
2.6 All prices quoted are based on non-wool, non-silk fabrics and special requirement unless stated otherwise.
2.7 All Dragon Uniform products are subject to price change without prior notice.
2.8 Prices quoted are not inclusive of oversea taxes, import, export and local delivery charges.
a) Local delivery charge start from SGD 30.00 to SGD180.00 per location, depend on the volume & distance.
b) Import and export charges & oversea taxes depend on weight, items & oversea tax charges (Air Freight, Sea Freight or Land Transport).
Unless stated otherwise.
2.9 This quotation is valid for 14 days from date of quotation.
2.10 If any Dragon Uniform ready wear design that have ran out of stock will require 4 to 5 weeks' production lead time.
2.11 All prices quoted are based on Standard Sizes. Sizes that do not fall into our Standard Sizes will be Made-to-Measure. Pricing from $80.00 to $180.00 per piece will be applicable for this service.
2.12 Alterations requirement are chargeable. Please allow 21 working days for any alterations to be completed.
2.13 Any requirement for Prototype sample before mass production, it will chargeable at $150.00 per sample. Upon receive endorse quotation, sample lead
time 2 - 3 weeks. Upon the project awarded to Dragon Uniform, we will waive off the first round sample fee. Any requirement for second sample will be
chargeable.
2.14 Ready Wear Items: Clients are strongly advised to examine goods upon receiving, and report any defect immediately.
2.15 Ready Wear Items: Exchange or replacement of goods is to be made within 7 working days All items must be in their original packaging, in an
unused condition. Please present original invoice or receipt for any exchange. Damaged or soiled goods will not be liable for exchange.
No refund will be given.
2.16 Customized Items: The length of our warranty period will be 14 days from date of delivery of uniforms defects only. This refers to manufacturing
defects e.g. faulty zippers or missing buttons.
2.17 Customized Items: The warranty does not apply for fit issues, as all wearers are to bring this to DRAGON UNIFORM PTE LTD attention within 14 days
from receipt of uniforms.
2.18 Products that have been worn, altered or Made-to-Measure cannot be exchanged or refunded.
2.19 Upon received 50% deposit, endorse Quotation, PO and Confirmation of Prototype. Bulk production lead time are 4 - 5 weeks non peak season
& 6 - 8 weeks peak season and sea shipment lead time 12 days (subject to custom clearance and shipment).
3. DEPOSIT / PAYMENT
3.1 A 50% deposit (non-refundable) is required upon awarding of the this project to enable to proceed for mass production. Once mass prodcution have
been proceed, any cancellation all costs fully borne by FRESENIUS MEDICAL CARE SINGAPORE PTE LTD.
3.2 All balance payment is due immediate from the date of invoice or delivery of uniforms, whichever is later.
3.3 Any TT Payment, all bank charges should be paid by FRESENIUS MEDICAL CARE SINGAPORE PTE LTD.
3.4 DRAGON UNIFORM PTE LTD payment instructions are as listed below:
PLEASE QUOTE OUR INVOICE NUMBER WHEN PAYMENT IS MADE.
CROSS CHEQUE AND MADE PAYABLE TO " DRAGON UNIFORM PTE LTD".
OFFICIAL RECEIPT WILL NOT BE ISSUED FOR CHEQUE PAYMENT.